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Grievance Escalation

Details of Contact Person Address Contact No. Email Id Working Hours
Customer care/Client Servicing Mr. Tabrez Anwar Kotak Securities Ltd., 2nd Floor, Neptune Elements, Road No 22,Wagle Industrial Estate, Kisan Nagar, Thane (West), Thane Maharashtra, 400604 18002099393 ks.escalation@kotak.com 9 a.m. to 6 p.m. All trading days
Head of Customer care/Client Servicing Mr. Hitesh Sindhwani Kotak Securities Ltd., 2nd Floor, Neptune Elements, Road No 22,Wagle Industrial Estate, Kisan Nagar, Thane (West), Thane Maharashtra, 400604 022-42858208 ks.servicehead@kotak.com 9 a.m. to 6 p.m. All trading days
Compliance Officer Mr. Sandeep Gupta Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097 022-42858484 ks.compliance@kotak.com 9 a.m. to 6 p.m. All trading days
CEO Mr. Jaideep Hansraj Kotak Towers, 8th Floor, Building No.21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai, Maharashtra - 400097 022-42858301 ceo.ks@kotak.com 9 a.m. to 6 p.m. All trading days


Investors may contact us on ks.ccd@kotak.com, Helpline Number: 08045858313(Timings: 9 am to 6 pm - Monday to Friday) for Cyber Security related concerns.

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/,https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx ,Investor Service Center | National Commodity & Derivatives Exchange Limited (ncdex.com) ,https://igrs.mcxindia.com/ . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal or Depository at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx and https://www.cdslindia.com/Footer/grievances

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